Description

Are you looking to make a difference in the lives of youth and families struggling with behavioral health issues? Do you want to develop and supervise your own team and mentor your staff to improve their clinical skills? As the Team Lead of Home Based Crisis Intervention (HBCI), you will provide clinical supervision, support, and mentorship to your team to help them change lives. The HBCI team provides short-term (up to 6 weeks), intensive intervention to youth and families who are in crisis. We work with parents and caregivers to help them help their children. The short-term format means the work is fast-paced and outcome oriented, which means you and your team will produce meaningful outcomes in a short period of time. You will report to the Chief of Crisis Services and work on-site with travel required.

Responsibilities:

• Provide clinical supervision to the team and be responsible for allocation of staff time; provide training and ensure all team members are kept informed of issues.
• Monitor caseload size and coordinate program intakes and discharges.
• Create rotating call schedule for after-hours / weekend coverage by team members.
• Provide education and outreach to the community about HBCI at Northern Rivers; philosophy, program outcomes, theoretical background etc.
• Develop collaborative relationships with other agencies, schools, hospitals, primary care providers, and local government agencies to help meet the needs of this population so they can achieve and maintain their independence.
• Assist primary clinicians to conduct needs assessments, safety planning and wellness management planning with participants. Connect participants and families with the services and support they need. Provide psychoeducation regarding mental health diagnosis and treatment. Develop treatment using a shared decision-making process with clients.
• Assist primary clinicians to respond to on-call needs of families in crisis and deliver crisis intervention services in home-based environment with flexible scheduling cognizant of family needs, with 24/7 availability nights, weekends and holidays.
• Promote safety of the child, family, and community in the delivery of crisis intervention services.
• Assist primary clinicians to conduct comprehensive assessment of family strengths, values, skills, problems, need and barriers to goal attainment while developing a positive working relationship with the families.
• Collaborate and advocate with formal and information community resources and systems that impact family while teaching family members to advocate for themselves and prepare them for transition and service closure.

Requirements and Education:

• Requires a Master’s degree and at least one year of progressively responsible related experience. Experience in a home-based and/or crisis intervention services program. Candidates with training in the Homebuilder model of crisis intervention are preferred.
• Must be a licensed mental health professional. These include, but are not limited to: Licensed Psychologists, Licensed Clinical/Masters Social Workers, Licensed Marriage and Family Therapists, Licensed Mental Health Counselors, or Licensed Creative Arts Therapist.
• Must have a valid driver’s license.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications

Central Business Office Associate

About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Central Business Office Associate, who is responsible for coordinating/processing several operational activities in the ITS department. The Central Business Office (CBO) serves as the hub for all ITS finance and operations. The CBO Associate is an essential member of the team and interacts with multiple departments across the university, including Accounting, Asset Management, Facilities, Human Resources, and Purchasing. The successful candidate enjoys a fast-paced, rapidly changing environment and getting out of the office to visit various locations on campus for equipment deliveries and receiving/disposal of assets. This entry-level position provides excellent opportunities for professional growth.

The successful candidate is extremely organized, has an eagerness to learn, and a strong attention to detail, with the ability to point out errors or inconsistencies in data. They are encouraged to think about process improvements, leveraging the various tools available. They will conduct their work with a high degree of integrity and a customer service mindset. The CBO Associate will have excellent communication skills and the ability to forge collaborative relationships. They are equally comfortable working with limited supervision or with a team.

Primary Responsibilities:
Software Licensing:

• Review and respond to software license requests from faculty/staff/students.
• Distribute licenses in accordance with University and ITS policies and procedures.
• Maintain accurate records of software purchases, activation codes, distribution/assignment of software licenses, and chargebacks to departments.

Billing:

• Process monthly billing for ITS activities and track receipt of payments.
• Investigate any discrepancies in revenue.

Asset Management:

• Work collaboratively across ITS to ensure accurate asset management needs and processes are fulfilled in a timely matter.
• Ensure all purchases have the appropriate Asset Management forms/tags when received and disposed of.
• Record accurate information in the Asset Management database, including the addition and removal of assets.

Additional/Other Responsibilities:

• Manage relationships with staff from ITS and other departments on campus to facilitate transactions for all Central Business Office activities.
• Serve as a backup for coverage of reception area.
• Perform all operations in compliance with SUNY and New York State financial / procurement policies.
• Handle confidential information and matters in a professional manner.
• Identify opportunities for automation and process improvements.
• Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
• Lift/handle equipment, up to 50 lbs., on occasion
• Various operational duties, as needed.

Requirements:
Minimum Qualifications:

• An associate degree at time of hire from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
• Proficient in Microsoft Excel.
• Excellent attention to detail, with ability to identify errors in tracking sheets, etc.
• Strong organizational skills.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion and belonging relative to their role.

Preferred Qualifications:

• Two (2) years of relevant professional experience.
• Degree in IT- or business-related field.
• Experience with software license distribution or end-user agreement review.
• Experience with billing/accounts receivable.
• Experience with asset management tools.

Additional Information:
Professional Rank and Salary Range: Staff Assistant, SL2; $50,000-55,000.

Special Notes: This is an in-person position and is not eligible for telecommuting. Visa sponsorship is not available for this position.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174872

Application Instructions:
Applicants MUST submit the following documents:

• Resume/CV
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• Contact information for three professional references

Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

Closing date for receipt of applications: This position will remain open until it is filled.

Computer Deployment Specialist (18 months) (2 positions)

About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Computer Deployment Specialist to support a campus-wide project to replace all non-Windows 11 compatible computers by Fall 2025. This is a large project with a tight timeline. Faculty, staff, conference room, classroom, and research lab computers will be replaced.

The successful candidate will be assigned to the Field Support (FSG) Deployment Group, which will work as a specialized team to deploy all new computers quickly and efficiently. The FSG Deployment Group will support the preparation and deployment/installation of new computers, including installing software, setting up peripherals (printers, scanners, etc.), and removing and securely disposing of old computers. The FSG Deployment Group will deploy computers across three campus locations as appointments and rooms are scheduled with faculty and staff.

This position reports to the FSG Deployment Group Supervisor. The successful candidate must have excellent customer service and communication skills, time management skills, and the ability to work effectively under challenging circumstances. They must also be able to complete work within scheduled time constraints. Working knowledge of Windows OS and Microsoft 365 applications is required. The candidate must also be able to work independently and as a member of a team.

The successful candidate must be able to anticipate and support customers with a wide range of technological expertise. This work requires a high level of attention to detail, the ability to follow pre-defined processes and workflows to ensure standardization, and the ability to balance both the technical and basic functional expectations of the position.

Primary responsibilities:
As a member of the FSG Deployment Group, follow and assist with pre-defined processes and workflows as assigned, including:

• Activities to support new computer deliveries and maintenance of storage and work areas.
• Configure computers and run OS deployment.
• Accurately update machine and person data in Active Directory and the appropriate inventory, reporting, project, and management tools. 
• Prepare computers for daily delivery and deployment to designated offices, classrooms, conference rooms, or designated staging areas.
• Deploy and set up new computers in faculty and staff offices, conference rooms, classrooms, and research labs.
• Install titles from the Software Catalog or Software Portfolio on faculty or staff computers.
• Install peripherals (printers, scanners, etc.)-may require installing drivers or adding to a printer queue.
• Resolve or report for further action any remaining questions or issues as requested by a customer or noted during computer setup.
• Remove old computers by returning them to the designated location and prepare them for secure disposal.
• Complete work within scheduled time constraints and maintain a good working schedule that allows work and daily responsibilities to be completed as scheduled. 

Other responsibilities, as assigned:

• Receive, assist, diagnose, document, and resolve incidents, service requests, or assigned project tasks in faculty/staff offices, classrooms, conference rooms, and research labs located across three campuses using a variety of modes of support (including conferencing tools, in person, or both) following all prescribed workflows and pre-defined processes.

Work Schedule

• Follow a set work schedule that may vary depending on scheduled events and service needs.
• Maintain a good working schedule that allows them to complete their daily responsibilities.
• The work schedule will vary depending on scheduled events and service needs at the three campus locations.
• This is an on-site position and is not eligible for remote work.

Requirements:
Minimum Qualifications:

• One year of experience supporting, installing, configuring, and troubleshooting computers and peripherals, working directly with customers.
• Working knowledge of common desktop and mobile devices, operating systems (Windows, macOS), productivity applications software (i.e., Microsoft Office), and conferencing tools such as Zoom or Teams.
• Shows ability to be self-motivated and work independently and within a team structure.
• Demonstrated ability to work with customers with varying levels of computer expertise, from beginner to advanced users.
• Must be able to lift up to 50 lbs.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Preferred Qualifications

• Associate degree or bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or by an internationally recognized accrediting organization.
• Experience working in a college or university IT unit.

Additional Information:
Professional Rank and Salary Range: Lead Programmer/Analyst, SL3; $60,000-65,000.

Special Notes: Visa sponsorship is not available for this position. This is a temporary, 18-month position. This is an on-site position and is not eligible for remote work.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=175124

Application Instructions:
Applicants MUST submit the following documents:

• Resume/CV
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• Contact information for three professional references

Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

Closing date for receipt of applications: A review of applications will start on 05/13/2024 and the search will remain open until the position is filled.